Frequently Asked Questions
PRODUCT
⇥ What is the average shelf life of the flours?
The average shelf life of all our spices is 3 months.
⇥ Do the flours have any preservatives added to them?
No, our flours are free of any kind of preservatives. We are proud to inform you that our products are also 100% unadulterated and pure.
⇥ How are the flours packaged?
We have a semi-automatic process of packaging. We take utmost care of cleanliness and hygiene during the packaging process.
⇥ How should the flours be stored?
We suggest storing all your flours in a tightly sealed container away from sunlight to ensure longer shelf life.
SHIPPING
⇥ If I order online, how long will the delivery take?
The orders are usually delivered within the same day in Delhi in selected pincodes. Otherwise deliveries can take upto 3-5 days depending on the region of delivery.
⇥ Can the product be returned or exchanged in case of any issue?
For any return/exchange queries, please drop us a message on Whatsapp or email us at contact@gopinathfresh.com.
⇥ What are the delivery charges?
We charge a flat Rs 65/- as delivery fee on every order. Shipping is free on orders above Rs 499/-
⇥ Can I cancel my order?
To cancel your order, please drop us a message on Whatsapp or email us at contact@gopinathfresh.com.
OTHERS
⇥ Do you have any retail stores?
We have a retail store popularly known as Gopinath Store in the Rk Puram area of Delhi. The store was started in 1964 which laid the foundation of Gopinath Fresh. We hope to see you there if you are visiting the area.
⇥ Which platforms is your product available on?
Other than our website, gopinath fresh products are also available in our retail store in Delhi.
⇥ What are your accepted payments methods?
We accept payments through COD, UPI, Credit/Debit card & Netbanking.